![]() Once set up is complete, a customer can say, "Alexa, manage my medication" to get started setting up their reminders. The customer will then be asked to create an Alexa voice profile, if they don’t already have one, and create a personal passcode for an added layer of security and peace of mind. ![]() To use these features, customers will first need to enable the Giant Eagle Pharmacy skill and link their account. We’ll learn a lot from this initial launch and we’ll continue to evolve the experience and expect to expand to additional pharmacies next year. The new Alexa medication reminders and voice refill request features will be available for customers of all Giant Eagle pharmacies starting today. Omnicell is a provider of medication management solutions and adherence tools for pharmacies and health systems. Giant Eagle is a multi-format food, fuel, and pharmacy retailer offering customers full-service pharmacies in more than 200 of its supermarket locations. We’ve teamed up with Omnicell to launch this experience, and these new Alexa capabilities will be available to Giant Eagle Pharmacy customers. Today, we’re introducing new features that allow customers to set medication reminders by using their pharmacy prescription information, and to request prescription refills-all by simply asking Alexa. With each story, we continued to think about how we could help customers track and manage their health and wellness from home. Some customers shared feedback to improve the reminders feature for this use case-for example, by adding more time frames like “twice a day”-and others shared personal stories about how this feature benefited them and their families. After receiving a number of stories and reviews from customers, we noticed a trend: many customers were using Alexa to remind them to take medications on a regular basis. We introduced Alexa five years ago, and early on customers began to rely on Alexa for day-to-day tasks such as setting their morning alarm, managing their schedules, creating reminders, to-do lists, routines, and more.
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